IT Solutions & Consultation Services
Empower Your IT Staff with a Flexible and Powerful System of Engagement
It’s not enough for your IT department to run faster — you need the rest of the business to run faster, too. That’s no simple task when you're grappling with inefficiencies: a multitude of legacy systems, manual processes, and a lack of customer centricity in the way services are delivered. A single system of record aligns your IT organization around the services you deliver, helping you to meet or exceed the expectations of the business.
Oranet offers a range of services that go beyond deployment, helping you plan, implement, and integrate your solutions efficiently, in a way that’s practical for your business. We also provide the expertise to help you roll out your solutions effectively.
We can do more than just get your software up and running. As part of the Oranet Solutions Services programs, we can help enhance your experience by bridging the gap between business and technology. Our Professional consultants have a detailed knowledge of best practices and the processes associated with implementing business technology projects. Our Project and Program Management services can help ensure your project stays on track, maintains focus on the business outcome, and is delivered on time and on budget.
Use A Single System of Record
Have your service delivery, operations, and business users all work off of the same system to deliver simpler, more reliable services with minimal overhead
Benefits from End-to-End Visibility
Build powerful, fully customizable dashboards and reports from within any of the service management applications. Quickly track issues and continuously improve service delivery.
Deliver Services Faster
Set yourself free from complex legacy systems and siloed processes and deliver services faster through workflow automation.
Enable Greater Collaboration
Allow service desk and end users to easily engage and collaborate using social and mobile capabilities with modern user-interfaces for better knowledge and service management.
Provide Superior Self-Service
Offer a consumerized user experience that makes it simple and intuitive for users to request IT services, log issues, track progress, and resolve problems — all without picking up the phone or sending a single email.